TeckExplorers-Prathamesh Shukla

About

Hello! I'm Prathamesh Shukla, a dedicated and passionate Technical Support Engineer and also Junior DevOps Engineer with a deep-rooted love for all things tech. I have honed my skills to provide top-notch technical assistance and problem-solving solutions to individuals and organizations. I take pride in being the bridge between technology and its users. I thrive on the challenge of troubleshooting and resolving technical issues efficiently and effectively, ensuring that users can make the most out of their technological investments. I firmly believe that no problem is too small or too big, and every challenge presents an opportunity to learn and grow.

Birthday: 7 Sep 1998
Phone: +91 8177968841
Address: Flat No.2, KrishnaDev Co.op Hsg.Soc, Takale Nagar, Old Adgaon Naka, Panchavati, Nashik-003

Age: 25
Degree: PGD-Advance Cloud Computing
Email: prathamesh0703@teckexplorers.com

Skills

Cloud Computing 60%

DevOps50%

AWS30%

Linux 35%

Terraform 30%

Ansible 40%

Git 40%

Jenkins 40%

Docker 40%

Kubernetes 30%

Openshift 20%

Prometheus 30%

Grafana 30%

Datadog 40%

Resume

Sumary

Seeking a career opportunity and be a part of organization where I can get the gateway to enhance my knowledge, skills and to reach in the computing field and to be dedicated , determined and contributing to organization's overall success

Nashik, Maharashtra
(+91) 8177968841
prathamesh0709@gmail.com

Education

PGD-Advance Cloud Computing

2021 - 2022

Sandip University, Nashik, Maharashtra

Bachelor of Computer Science

2016 - 2020

K.K.Wagh College of Arts/Commerce/Science and Computer Science, Nashik, Maharashtra

Professional Experience

Technical Support Engineer

August 2023 - Present

DGFuturetech Pvt.Ltd, Pune, Maharashtra

As a Technical Support Engineer, I provided essential technical assistance and solutions to customers, ensuring the seamless operation of their technology systems. My responsibilities included:

Currently working on day-to-day Ticket and provide support to client for improvement in Functionality and Features
Performing and Testing Integrations with various Tools.
Effectively communicated with client to understand and troubleshoot technical issues, offering step-by-step guidance and clear explanations.
Staying updated on the latest technological advancements to provide up-to-date support and recommendations to clients.
Adapting quickly to changing technology landscapes and evolving customer needs, ensuring a proactive approach to problem-solving

Junior DevOps Engineer

December 2022 - June 2023

ESDS Software Solutions Pvt.Ltd, Nashik, Maharashtra

As a Junior DevOps Engineer, I collaborated with cross-functional teams to support the deployment and maintenance of applications and infrastructure. My responsibilities included:

Overview of DevOps Methodology and analysis how it works for the organization
Build and deployed a sample application using Jenkins , Docker and Kubernetes for presentations.
Overview Of FreeBSD operating system and also explored about jails concept and setting up jails environment and deploying sample application for testing purposes.
Explored and worked with Openshift Container Platform and handling day-to-day issues and provide support to client for improvement in Functionality and Features
Setting up Metalb Load balancer to the cluster managing request
Setting up backup and restore using OADP Backup Tool for the client application
Creating and testing sample deployments according to requirements for presenting to clients
Preparing and updating documentation for implementation of any update or patches deployment
Continuously expanding my knowledge and skills in DevOps practices and technologies to contribute effectively to the team's success.